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Joel Olson is a mortgage broker with DLC-Canadian Mortgage Experts, based in Kamloops, BC.

Joel will be one of our speakers at the upcoming BrokerTalks event in Vancouver on Feb. 20, 2017. He is also the host of the I Love Kamloops Real Estate podcast, and a past guest on episode 95 of ILMB.

With the latest and greatest tech, Joel has continued to see growth in his business as we begin 2017. His knack for people and passion for the industry has helped him and his team thrive in the Kamloops area, further increasing his network through the business and his podcast.

Joel shares with us how he utilizes different apps and services to effectively communicate with his clients, streamlining the process and keeping everyone in the loop.



Joel’s Quotes

  • Everyone knows when their next conversation is going to be.

Good Stuff

  • [spp-timestamp time=”[spp-timestamp time="2:58"]″] What’s one thing that’s really working for you right now in your business?
  • [spp-timestamp time=”[spp-timestamp time="3:11"]″] Where your business comes from changes over time.
  • [spp-timestamp time=”[spp-timestamp time="3:46"]″] Previous clients and referrals are a major factor in bringing in new business.
  • [spp-timestamp time=”[spp-timestamp time="3:53"]″] What percentage of clients do you gain from referrals?
  • [spp-timestamp time=”[spp-timestamp time="3:58"]″] 50% referrals, 25% realtors, 25% online.
  • [spp-timestamp time=”[spp-timestamp time="4:25"]″] We invest a lot of time back into our top 100 clients.
  • [spp-timestamp time=”[spp-timestamp time="5:01"]″] We use a tool called Testimonial Engine.
  • [spp-timestamp time=”[spp-timestamp time="5:51"]″] Walk us through your weekly schedule.
  • [spp-timestamp time=”[spp-timestamp time="6:01"]″] Our team uses Floify and BombBomb to keep clients connected and in the loop throughout their deal.
  • [spp-timestamp time=”[spp-timestamp time="7:47"]″] The first day of our workweek is focused on pre-approvals.
  • [spp-timestamp time=”[spp-timestamp time="7:51"]″] slybroadcast is a program we use for automating voicemails.
  • [spp-timestamp time=”[spp-timestamp time="8:24"]″] Day two is focused on mortgage refinancing.
  • [spp-timestamp time=”[spp-timestamp time="9:18"]″] The next day is mortgage renewals.
  • [spp-timestamp time=”[spp-timestamp time="10:24"]″] We then move on to reviews and referral partners.
  • [spp-timestamp time=”[spp-timestamp time="11:04"]″] The last day of the week we set up meetings and connect with people using programs like slybroadcast.
  • [spp-timestamp time=”[spp-timestamp time="11:23"]″] What does your online presence look like? Marketing, leads, websites?
  • [spp-timestamp time=”[spp-timestamp time="12:02"]″] A lot of traffic comes from Facebook and reviews written there.
  • [spp-timestamp time=”[spp-timestamp time="13:01"]″] The online interaction is part of a longer connection with a client.
  • [spp-timestamp time=”[spp-timestamp time="13:31"]″] Tell us about BombBomb and how its benefited your business.
  • [spp-timestamp time=”[spp-timestamp time="15:21"]″] Do you meet most clients face-to-face or primarily online?
  • [spp-timestamp time=”[spp-timestamp time="17:31"]″] Talk to us about Floify.
  • [spp-timestamp time=”[spp-timestamp time="17:48"]″] Floify notifies clients of the various parts of their deal, sending reminders to respective parties and keeps them in the loop.
  • [spp-timestamp time=”[spp-timestamp time="19:22"]″] How many of your clients use Floify?
  • [spp-timestamp time=”[spp-timestamp time="19:34"]″] What other features does Floify offer?
  • [spp-timestamp time=”[spp-timestamp time="21:11"]″] Everybody knows when their next conversation is going to be.
  • [spp-timestamp time=”[spp-timestamp time="21:14"]″] We want to ensure clients understand their deals.
  • [spp-timestamp time=”[spp-timestamp time="22:29"]″] Tell us about slybroadcast.
  • [spp-timestamp time=”[spp-timestamp time="24:41"]″] Have you ever had a situation where lawyers contact clients directly without notifying you or your team?
  • [spp-timestamp time=”[spp-timestamp time="27:47"]″] We want clients, and other members of the deal, to have a streamlined, simple process.
  • [spp-timestamp time=”[spp-timestamp time="28:15"]″] Share a bit about your podcast, I Love Kamloops Real Estate.
  • [spp-timestamp time=”[spp-timestamp time="30:31"]″] Networking is a major aspect of the show.
  • [spp-timestamp time=”[spp-timestamp time="30:44"]″] And you’ll be a speaker at BrokerTalks Vancouver!
  • [spp-timestamp time=”[spp-timestamp time="31:12"]″] Can’t wait to see you all there.


More About Joel


More Shows

See more notes and other episodes at the I Love Mortgage Brokering website.