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Kambi has been in the lending industry for 21 years. She started in commercial lending at a bank as a mortgage specialist, and moved to managing a financing company. She was working long heavy hours, and had a broker friend describe the life of a mortgage broker. She switched over to be a self-employed mortgage broker 7 years ago.

Stats

Kambi’s Quotes

  • Don’t let what you can’t control get in the way of what you can control
  • The best thank-you is a referral

Good Stuff

  • Use a phone interview to get as much info from your clients before meeting them
  • Email the client so you can reference it later
  • Clearly document everything
  • 90% of clients are referrals
  • Ask for a referral when you feel the time is right
  • Use text messages and social media as a casual way to keep active with your past clients
  • If I could go back in time, I would remind myself that I’m human and mistakes happen

More About Kambi

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See more notes and other episodes at the I Love Mortgage Brokering website.